Clicking on the Payments link in the top navigation will take you to the Payments page, showing all amounts in commissions due to your licensee account, based on the triggered commission structures applied per product via active subscriptions. 


Payments are generated via the billing cycle. See Billing Cycle for more information.


The Payment page shows data based on the filters located at the top of the page:

  • Search: Allows you to search on any value within any column. By inputting data here, your search query will only show items with this exact data. 

  • Month: Allows you to pick a specific month and year to see the Referrals submitted within that specific month.


Each row of data represents 1 trigger per product. This means that, if the product has 2 or more active triggers for multiple commission payouts for the month, you will see 2 or more rows per subscriber. 


Within the data columns for the Subscriptions page, you can review the following pieces of information about each subscription.

  • Partner: The Partner and Product whom the subscription is with.

  • Referral: Shows you the customer's name, customer's company name, customer's email address, and the referral ID they were converted from.

  • Date Converted: The date the lead was converted to an active subscription

  • Subscription Summary: A brief explanation of this rows' commission to the licensees based on the trigger applied at the time of customer conversion

  • Amount Due: The commission amount due within the current MONTH, as selected in the Month filter.


The Total Due for Month located below the data column will always show the total for all payments within the MONTH filter currently in use, regardless of other filters applied to limit the amount of data in columns.


No data on this page is editable. If an adjustment needs to happen, you will need to contact your Restaurant Heros account manager.


Below the data columns, in the lower left, you can use the #/page dropdown to change the number of referrals within the data columns at one time. You can select from 10, 25, 50, & 100.


Below the data columns, in the lower right, you can use the page numbers to locate more referrals if there are more than can fit in the current data column set.


Exporting Payments

Below the data columns, in the lower left, you can use the [Copy] or the [CSV] buttons to get a copy of all payments for the current month as defined by the MONTH filter at the top of the page.

  • Copy: Will copy the payments to your PC/Device clipboard, allowing you to paste the data into another program, such as notepad.

  • CSV: Initiates a download of the payments in a CSV file to be later opened in a supporting program, such as Microsoft Excel.