As a Restaurant Hero, we highly recommend setting yourself up to be able to take your business with you anywhere. One thing you can do is to add your TRH email to your mobile device.
Please make sure that you are following these steps carefully in order to add your Outlook account to your mobile device: https://www.godaddy.com/help/set-up-workspace-email-on-my-phone-and-computer-8796.
If you continue to have trouble, please use a web browser to open the Outlook login page. Then, choose the forgotten password option to reset your credentials.